Website Terms and Conditions
Last updated: February 06, 2021
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
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Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
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Country refers to: United Kingdom
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Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Stefan Neumann.
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Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
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Service refers to the Website.
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Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.
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Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
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Website refers to Stefan Neumann, accessible from stefanneumann.co.uk
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgement
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By email: customerservice@stefanneumann.co.uk
Privacy Policy
- Visit our website
at https://stefanneumann.co.uk , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
names
email addresses
usernames
passwords
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called
‘crash dumps’ ), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see
‘ WHAT ARE YOUR PRIVACY RIGHTS? ‘ below).
- To deliver targeted advertising to you. We may process your information to develop and display
personalised content and advertising tailored to your interests, location, and more.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
- Consent. We may process your information if you have given us permission (i.e.
consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Develop and display
personalised and relevant advertising content for our users
Analyse how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can improve user experience
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
Data Analytics Services
Payment Processors
Retargeting Platforms
Social Networks
User Account Registration & Authentication Services
Ad Networks
Communication & Collaboration Tools
- Order
Fulfilment Service Providers
Sales & Marketing Tools
Website Hosting Service Providers
Cloud Computing Services
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Contact us using the contact information provided.
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | |
B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | |
C. Protected classification characteristics under California or federal law | Gender and date of birth | |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | |
E. Biometric information | Fingerprints and voiceprints | |
F. Internet or other similar network activity | Browsing history, search history, online | |
G. Geolocation data | Device location | |
H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | |
I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | |
J. Education Information | Student records and directory information | |
K. Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | |
| L. Sensitive Personal Information |
- Category B –
As long as the user has an account with us
- Category F –
As long as the user has an account with us
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Targeting cookies/Marketing cookies
- Social media cookies
- Beacons/Pixels/Tags
- Social media plugins:
__________ . We use social media features, such as a ‘Like’ button, and widgets, such as a ‘Share’ button, in our Services. Such features may process your Internet Protocol (IP) address and track which page you are visiting on our website. We may place a cookie to enable the feature to work correctly. If you are logged in on a certain social media platform and you interact with a widget or button belonging to that social media platform, this information may be recorded to your profile of such social media platform. To avoid this, you should log out from that social media platform before accessing or using the Services. Social media features and widgets may be hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy notices of the companies that provide them. By clicking on one of these buttons, you agree to the use of this plugin and consequently the transfer of personal information to the corresponding social media service. We have no control over the essence and extent of these transmitted data or their additional processing.
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell or share personal information to third parties;
- the categories of personal information that we sold, shared, or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
- the business or commercial purpose for collecting, selling, or sharing personal information; and
- the specific pieces of personal information we collected about you.
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an
authorised agent to make a request under the CCPA on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
- a good-faith estimate of the value of the consumer’s data that forms the basis for offering the financial incentive or price or service difference; and
- a description of the method the business used to calculate the value of the consumer’s data.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (
‘profiling’ )
Cookie Policy
Essential website cookies:
| Name: | __tlbcpv |
| Purpose: | Used to record unique visitor views of the consent banner. |
| Provider: | .termly.io |
| Service: | Termly View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year |
| Name: | csrftoken |
| Purpose: | Helps prevent Cross-Site Request Forgery (CSRF) attacks using Javascript. It is a first party cookie with unique value. It expires in 1 year or until a user submits a form. |
| Provider: | .instagram.com |
| Service: | Django View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 11 months 29 days |
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
| Name: | _ga |
| Purpose: | It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years. |
| Provider: | .stefanneumann.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 29 days |
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
| Name: | mid |
| Purpose: | Used by instagram for marketing purposes. It expires after 10 years. |
| Provider: | .instagram.com |
| Service: | Instagram View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 29 days |
Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
| Name: | ig_did |
| Purpose: | __________ |
| Provider: | .instagram.com |
| Service: | __________ |
| Country: | United States |
| Type: | server_cookie |
| Expires in: | 1 year 11 months 29 days |
| Name: | _ga_C4DFJVGR03 |
| Purpose: | __________ |
| Provider: | .stefanneumann.co.uk |
| Service: | __________ |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 29 days |
| Name: | ig_nrcb |
| Purpose: | __________ |
| Provider: | .instagram.com |
| Service: | __________ |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 11 months 30 days |
| Name: | pll_language |
| Purpose: | __________ |
| Provider: | stefanneumann.co.uk |
| Service: | __________ |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 11 months 30 days |
Blind Tasting Course Terms and Conditions
Terms and Conditions for subscription to “How to become a better blind taster”, “How to be become better at blind tasting” and/or “Blind Tasting” (‘Online Course’)
Please read the following important terms and conditions before you subscribe for our Online Course and check that they contain everything you want and nothing that you are not willing to agree to.
Summary of some of your key rights:
|
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that you have a 14 day right to change your mind and get a full refund on any digital content you purchase, subscribing to our Online Course will mean you are purchasing digital content. However, you do not have this right to cancel after you have subscribed to the Online Course, as you are provided with immediate access to the course materials. You will be told this and be required to acknowledge this prior to requesting your subscription, as outlined below in clause 5.1. The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality. If your digital content is faulty, you’re entitled to a repair or a replacement. If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back. If you can show the fault has damaged your device and we haven’t used reasonable care and skill, you may be entitled to a repair or compensation. This is a summary of some of your key rights. For detailed information from Citizens Advice please visit http://www.citizensadvice.org.uk or call 0808 223 1133. The information in this summary box summarises some of your key rights. It is not intended to replace the contract below, which you should read carefully. |
This contract sets out:
- your legal rights and responsibilities in respect of the Online Course;
- our legal rights and responsibilities in respect of the Online Course; and
- certain key information required by law.
In this contract:
- ‘we’, ‘us’ or ‘our’ means Stefan Neumann Limited;
- ‘you’ or ‘your’ means the person using our site to subscribe to the Online Course;
- ‘Online Course’ means the course called “How to become a better blind taster” also referred as “How to become better at blind tasting” or “Blind tasting” available on our website and ‘course materials’ refers to the content of the Online Course.
If you have any questions about this contract or any orders you have placed please contact us by:
- sending an email to customerservice@stefanneumann.co.uk
Do you need any extra help?
If you would like this contract in another format (for example: audio, large print, braille) please contact us using the contact details at the top of this page.
Who are we?
|
We are Stefan Neumann Limited, a company registered in England and Wales under company number: 13525225. Our registered office is at: Flat 20 Renoir House, Cezanne Road, London, United Kingdom, W3 7AX. The details of this contract will not be filed by us. Please print out or save a copy of this contract for your records as we will not save a copy for you. |
1. Introduction
1.1 If you subscribe to the Online Course on our site you agree to be legally bound by this contract.
1.2 This contract is only available in English. No other languages will apply to this contract.
1.3.1 When subscribing to the Online Course on our site you also agree to be legally bound by our website terms and conditions and privacy policy; and
1.3.2 extra terms which may add to, or replace some of, this contract. This may happen for legal or regulatory reasons. We will contact you to let you know if we intend to do this by giving you one month’s notice. You can end this contract at any time by giving one month’s notice if we tell you extra terms apply.
All of the above documents form part of this contract as though they were set out in full here.
2. Information we give to you
2.1 By law, we must give you certain key information before a legally binding contract between you and us is made. If you want to see this key information, please:
2.1.1 click on the ‘key information’ button;
2.1.2 read the acknowledgement email (see clause 4.3); or
2.1.3 contact us using the contact details under the “Who are we?” section of this document.
2.2 The key information we give you by law forms part of this contract (as though it is set out in full here).
2.3 If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it.
3. Your privacy and personal information
3.1 Our Privacy Policy is available at https://stefanneumann.co.uk/legal/.
3.2 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.
4. Ordering services from us
4.1 Below, we set out how a legally binding contract between you and us is made.
4.2 You can request to become a subscriber to the Online Course by providing your full name, email address, password and a valid method of payment. Please read and check your details carefully before confirming them. If you later discover a mistake, you will be able to correct any errors after becoming a subscriber.
4.3 When you confirm your details at the end of the online subscription process, we will acknowledge and confirm your subscription request by email.
4.4 We may contact you to say that we do not accept your subscription. This is typically for the following reasons:
4.4.1 we cannot authorise your payment;
4.4.2 you are not allowed to subscribe to the course materials from us;
4.4.3 we are not allowed to provide access to the course materials to you;
4.4.4 there has been a mistake on the pricing or description of the subscription.
4.5 We will only confirm your subscription when we email you to confirm this (Confirmation Email). At this point:
4.5.1 a legally binding contract will be in place between you and us; and
4.5.2 we will provide you with access to the Online Course available on the site.
4.6 If you are under the age of 18 you may not subscribe to course materials from the site.
4.7 You must have internet access to subscribe to the course materials.
5. No right to cancel
5.1 When you request to subscribe to the course materials, you will be asked to tick a box to confirm that you consent for access to the materials to be granted immediately after
5.2 This means that you do not have the right to cancel this contract once your subscription starts and are not entitled to a refund unless the course materials are faulty.
5.3 This does not affect the rights you have if the course materials are faulty. A summary of these rights is provided at the top of this document. See also clause 10.
6. Permission to use the course materials
6.1 All intellectual property rights in the course materials shall remain at all times our property.
6.2 When you subscribe to the course materials (see clause 4.5.2), you will not own them. Instead we give you permission to use them (also known as a ‘licence’) for the purpose of you using and enjoying them according to this contract.
6.3 The right to access the course materials:
6.3.1 is personal to you. You can use it wherever you want in the world but only if you comply with local laws;
6.3.2 is non-exclusive to you. We may supply the same or similar digital content to other users.
6.4 The course materials may not be:
a. copied by you;
b. changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it, except where any of this is allowed by law);
c. combined or merged with, or used in, any other computer program; or
d. distributed or sold by you to any third party.
6.4.2 This includes:
a. updates;
b. upgrades;
c. new releases;
d. new versions; and
e. information which is owned by us and/or third parties. You must not conceal, change or remove any markings which show who owns this information, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings.
6.5 Except where you have permission to use the course materials under this clause 6, you will not obtain any rights of ownership or other rights (of whatever nature) in the course materials or in any copies of them.
6.6. Your password is for your personal use only and should be kept confidential. Your subscription is non-transferable, and only you as the registered user are permitted to access the Online Course.
6.7 We reserve the right to terminate your account and revoke access to the Online Couse should we be made aware of you sharing log-in details with anyone except you as the registered user.
6.8 As a condition of your subscription to the Online Course, you agree not to use our site:
6.8.1 for any purpose that is unlawful under any applicable law or prohibited by this contract or our website terms and conditions or privacy policy;
6.8.2 to commit any act of fraud;
6.8.3 to distribute viruses or malware or other similar harmful software code;
6.8.4 for purposes of promoting unsolicited advertising or sending spam;
6.8.5 to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
6.8.6 in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
6.8.7 in any manner that harms minors;
6.8.8 to promote any unlawful activity;
6.8.9 to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
6.8.10 to gain unauthorised access to or use of computers, data, systems, accounts or networks; or
6.8.11 to attempt to circumvent password or user authentication methods.
7. Payment and renewal of subscription
7.1 We accept the following credit cards and debit cards: Visa, Mastercard and American Express. From time to time, we may also accept payment through accepted third party providers, such as PayPal. We do not accept cash or cheques.
7.2 We will do all that we reasonably can to ensure that all of the information you give us when paying for the services is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy (see clause 3) or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
7.3 Your credit card or debit card will be charged when your subscription is confirmed.
7.4 All payments by credit card or debit card need to be authorised by the relevant card issuer. We may also need to use extra security steps.
7.5 All prices are in pounds sterling (£) (GBP) and include VAT at the applicable rate.
7.6 When your subscription is confirmed, you will be charged the appropriate fee for an annual subscription to the course materials. This will provide you with access to the course materials for a period of 12 months that commences on the date that you receive your Confirmation Email (see clause 4.5).
7.7 Your subscription will automatically renew at the end of the first 6 or 12 month period depending on your subscription, and then on each anniversary of that date, for further periods of 6 or 12 months each. You can cancel the automatic renewal at any time by logging into your account via the website. Once notice is received your subscription will end at the end of the annual subscription term.
7.8 If you choose to cancel the automatic renewal of your subscription at any time, you shall still have access to the course materials for the remainder of your existing annual subscription term. Your access to the course materials shall be revoked when the relevant annual term expires.
7.9 If you do not cancel the automatic renewal before then at the end of the relevant subscription term we will automatically take the appropriate fee for the next 6 or 12 month subscription term using your chosen payment method. The payment will be taken on the first business day of the new 6-month or 12-month period. You shall receive an email to remind you of the upcoming fee at least 7 days prior to it being charged. If you have not cancelled the automatic renewal before the renewal takes place, payment taken for the renewal is not refundable.
7.10 You remain responsible for any uncollected fee. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel the automatic renewal, we may suspend your access to the course materials until we have successfully charged a valid payment method.
8. Nature of the course materials
8.1 The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’). The course materials that we provide you with access to must be as described, fit for purpose and of satisfactory quality.
8.2 We are under a legal duty to supply course materials that are in conformity with this contract.
8.3 When we supply the course materials:
8.3.1 we will use all reasonable efforts to ensure that they are free from defects, viruses and other malicious content;
8.3.2 we do not promise that they are compatible with any third party software or equipment except where we have said that they are in the guide to their use or on our site; and
8.3.3 you acknowledge that there may be minor errors or bugs in them; and
8.3.4 you acknowledge that the quality of the course materials may be affected by a variety of factors, including your location and the quality or speed of your internet connection.
9. Faulty course materials
9.1 Your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’) are set out at the top of this page. They are a summary of some of your key rights. For more detailed information on your rights and what you should expect from us, please:
9.1.1 visit our webpage: https://stefanneumann.co.uk/contact or you can contact us using the contact details under the “Who are we?” section of this document; or
9.1.2 visit the Citizens Advice website http://www.citizensadvice.org.uk or call 0808 223 1133.
9.1.3 Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
9.2 If the course materials are faulty, please contact us using the contact details at the top of this page.
10. End of the contract
If this contract is ended it will not affect our right to receive any money which you owe to us under this contract. Please see clause 7 above for details on how you can end your contract.
11. Limitation on liability
11.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
11.1.1 losses that were not foreseeable to you and us when the contract was formed;
11.1.2 losses that were not caused by any breach on our part;
11.1.3 business losses; or
11.1.4 losses to non-consumers.
11.2 Subject to clause 11.1, our total liability to you shall not exceed the amount of the subscription fee you have paid to us.
11.3 Nothing in this contract shall be taken as a warranty or assurance as to the quality of the Online Course. By subscribing to the Online Course you acknowledge that you have not relied on any representation by us regarding the standard or outcome of the Online Course. The Online Course is not a recognised qualification in any form and may be taken by any individual, regardless of their occupation.
12. Third party rights
No one other than a party to this contract has any right to enforce any term of this contract.
13. Severance
If any provision or provisions of this contract shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.
14. Disputes
14.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the course materials, our service to you or any other matter, please contact us as soon as possible using the contact details set out at the top of this page.
14.2 If a dispute cannot be resolved in accordance with our Complaint Handling Policy (clause 15) or you are unhappy with the outcome, you may want to use alternative dispute resolution (ADR). ADR is a process for resolving disputes between you and us that does not involve going to court.
14.3 If you do not wish to use ADR, you can still bring court proceedings.
14.4 The laws of England and Wales apply to this contract, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
14.5 Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.
15. Complaint Handling Policy
If you are unhappy with the course materials, our service to you or any other matter, please contact us as soon as possible using the contact details set out at the top of this page. We will aim to respond within 3 UK business days to establish the situation and find a mutual solution.