The most valuable asset of hospitality is human capital – the people, and it sits at the front and centre of everything I do.
What do I offer?
Whether it is a new hospitality venue looking to create a wine/drinks list, or existing establishments trying to optimise or refresh their beverage offerings, I can work with you to deliver a programme that fulfils your business requirements and enriches customer experience.
Wine list creatoin & optimisation
A good, diverse and well thought through wine list will not only keep your guests satisfied and engaged, it is also key ways for businesses to maximise sales and revenue per capita.
Whether it is a gastropub, bistro or fine dining restaurant, I work with you to create a wine list that covers anything from wine by the glass to fine wine and everything in between.
It will not only fulfil your customers’ palette but also take into consideration the business and operational requirements, from the menu, seasonality to suppliers, logistics, stock management, cost control, storage and wastage.
A great dining experience involves professional service, and this includes wine. I provide staff training to give your team the knowledge and confidence required to talk about wine, provide wine recommendations, open a bottle and serve.
It also covers food & wine pairing, personalised recommendations, how to determine the condition of a bottle and how to handle common wine-related customer queries.
Give your staff a chance to shine!
Cellar and stock management
A proper cellar and stock management can save businesses thousands of pounds, and vice versa.
I can share my best practices on good cellar and stock management, so the bottles can be kept in their optimal condition for as long as possible to protect their freshness and value.
Food & wine pairing
When good food is paired with the right wine, it is like a match made in heaven.
I have had the privilege to work with some of the most respected and passionate chefs, and tasted a wide range and diverse portfolio of wines. I work with your chef to create pairings that best represent the food and wine, so they complement each other in order to deliver a harmonious tasting experience for customers.
Having worked with Stefan for over 5 years I can recommend him as a true professional and amongst the best in his field.
He is passionate about his subject and sharing his knowledge, whether this is with VIP guests drinking fine and rare wines, or guests with little knowledge of the wine world and limited budget.
He has a clear enthusiasm for training and imparting knowledge with his contemporaries, from his team to wider mentees, and through his work with The Court of Master Sommeliers.
Further to this, he is financially astute, successfully managing a large list and cellar, meeting prescribed margin and budget targets and demonstrating great ROI through en primeur buying. Stefan is well-liked and respected within the industry and with guests and team alike.
Stefan Neumann MS is a case study of an inspiring, dedicated, resilient, hard-working, positive, team and guests/clients focused and business success orientated hospitality professional.
I had the pleasure and luck to work with him at The Fat Duck of Chef Heston Blumenthal (3*Michelin, former No.1 at World’s 50 Best Restaurants), where I used to be part of the management team.
It was obvious that his thirst for ongoing betterment, together with proper mentoring and guidance, would support him to excel to a remarkable hospitality asset. One of the highlights of his career so far, has been the achievement of the Master Sommelier title.
He has genuinely started as well building a strong online presence with his popular and insightful videos and masterclasses around wines, beverages and food pairing. Stefan is the definition of what we call a successful human capital investment for each company and project that has him on board.
Dimitri ‘Dimi’ Leivadas (Founder & CEO Delta Lambda Hospitality)
How does it work?
Get in touch
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Set up a consultation to understand your requirements in detail
Based on details gathered from the consultation, you will receive a proposal
Let’s get going
Once we have agreed the details, it’s time to get going!